Replacement Policy
Replacement Policy
Replacement Policy
We stand behind every product we sell. If something arrives damaged or defective, we will replace it — no questions asked.
What qualifies for replacement?
- Product arrived physically damaged (dents, cracks, broken parts)
- Product is defective (leaking from body, valve not functioning, finish peeling on arrival)
- Wrong product delivered
What is not covered?
- Damage caused by incorrect installation
- Normal wear and tear after installation
- Change of mind or preference
How to raise a replacement request
- Contact us within 48 hours of delivery
- Share your order number and a clear photo or video of the defect
- We will review and respond within 24 hours
- If approved, a replacement will be dispatched within 48 hours at no charge
Reach us at: ankitagoelkumar@gmail.com or via the chat on our website.
No Returns
We do not accept returns or issue refunds for change of mind. Replacements are issued only for defective or incorrect items as described above.